Carus · Platform
Everything your charity does for carers,
in one place.
Action plans, knowledge base, referrals, events, support notes, communications and reporting — built for the way carer-support charities actually work, ready without a bespoke build or a long IT project.
A purpose-led platform for carer-support charities, supporting carers now and into the future.
What Carus is
Everything a carer-support charity needs to run, in one place.
Your charity gets its own branded portal at its own URL — with your logo, your colours, and the day-to-day tools your carers, support workers and managers actually use.
Action plans, knowledge base, service directory, referrals, events, support notes, secure messaging, audit trail and reporting are all included as standard. No engineers, no bespoke build, no waiting list.
Carus is not a generic platform retrofitted for charities. It is shaped by people who do carer-support work every day — designed around real workflows, not what an outside team imagined the work looks like.
What it solves
From patchwork to one platform.
Carer-support charities typically run on a stack of disconnected tools that fragments carer experience and makes data protection genuinely hard. Carus replaces that stack — end to end.
| The pain point | How Carus solves it |
|---|---|
| Several disconnected systems — CMS, CRM, plan tools, spreadsheets | One system, one login, one address. Everything joins up. |
| Building a portal from scratch is unaffordable for small charities | Self-serve signup, with the full set of carer-support features included — no bespoke build, no project plan. |
| Updates and improvements never reach smaller charities | Every charity on Carus gets every improvement automatically — no upgrade projects, no version drift. |
| Each charity reinvents the same features (action plans, knowledge base, referrals) | Carus ships them as standard. Each charity customises its content and branding — not the underlying system. |
| Keeping each charity's carer data strictly separate is genuinely hard to do safely | Each charity has its own portal and its own data, never visible to any other charity on Carus. |
| Compliance overhead — GDPR, accessibility, secure hosting | Carus handles platform-level compliance; you stay in control of your own carer data. |
| Onboarding a new charity takes weeks | A short signup form brings a new charity live without engineers, project plans or waiting lists. |
Who it serves
Built for organisations that support unpaid carers.
Local carer-support charities
Replace a patchwork of CMS, CRM, action-plan tools and spreadsheets with one hosted system shaped around how carer-support charities actually work.
Local authority commissioning bodies
Commission carer support on a platform that is GDPR-considered, WCAG 2.2 AA accessible and UK-hosted, with reporting your team can hand straight to commissioners.
Specialist carer organisations
Young carers, parent carers, dementia carers — Carus is purpose-built for the carer-support sector, not adapted from a generic platform.
National and regional bodies
Run a national or regional carer-support service with a single system shared across every local team — same workflows, same standards, branded to each.
Onboarding
Onboarding in five short steps.
A new charity signs up at carusforcarers.org.uk, fills in a short five-step form, and gets a working portal at the end — no engineering work, no waiting for support, no manual setup.
- Step 01
Charity basics
Charity name, web address, registered address, charity number, company number, website. Your web address is suggested automatically from your name.
- Step 02
Branding
Logo, primary and secondary colours — with a live preview of how your portal will look to your carers.
- Step 03
Contact details
Public contact email, the sender address used for emails to your carers, and the email of your first admin user.
- Step 04
Choose your features
Pick the optional features you want enabled — learning module, Aisha AI search, custom domain, advanced analytics, online groups.
- Step 05
Go live
One button — your charity is live. First admin signed in, branding applied, welcome email sent, dashboard ready to use.
Trust and compliance
Built to a standard charities can trust with carers' data.
Carus is operated by a registered UK company. Your carers' data is held in the UK, your audit trail belongs to your charity, and the platform meets the UK government's accessibility standard.
GDPR by default
Lawful basis, retention, subject-access and audit trail are built into the platform — your charity stays the data controller for its own carers.
Your data is yours alone
Each charity on Carus has its own portal and its own data — never visible to any other charity on the platform.
UK-hosted
All Carus data is held in the United Kingdom. Your carers' details never leave the country.
WCAG 2.2 AA accessibility
Carus meets the UK government accessibility standard — built so carers using screen readers, keyboards or system zoom have the same experience as everyone else.
Audit trail for your charity
Your charity's admin can see who did what and when, across your whole portal — for safeguarding, reporting, and peace of mind.
Built with carers, by carers
Carus is shaped by people who do carer-support work every day — designed around real workflows, not what an outside team imagined the work looks like.
Ready when you are
Bring your charity onto Carus.
Your charity goes live with your branding and contact details in place and your team ready to log in. Start the onboarding form and you'll be ready to invite your team.
Onboard your charity